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Orders
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Once the order and payment process is complete, you will be taken to a confirmation page. This page will provide you with all the relevant information about your order. The information will also be send to your email.
After successfully placing your order and completing the payment process, an order confirmation email will be sent to you immediately. Furthermore, we will notify you via email once your order is shipped (usually within 1-5 business days, depending on the selected shipping speed). This email will include detailed tracking information applicable in most countries. To keep track of your order's progress, make sure to utilize our reliable Order Tracker.
Please take note that once an order has been processed, changes cannot be made. However, if by any chance you have made an error or need to alter something, there is a 60-minute window available for cancelling your order. After this timeframe, our warehouse will already be engaged in processing your order diligently.
To initiate a cancellation request, kindly make use of our Gymletics Chatbot. Please note that the option of canceling orders through the Gymletics Chatbot is only applicable in the United Kingdom and European countries. Additionally, please be aware that only orders placed with free, standard shipping are eligible for cancellation. Orders placed with expedited shipping are promptly processed to ensure timely delivery.
Shipping & Delivering
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We deliver to any destination within the United Kingdom, including Northern Ireland, the Scottish Highlands and Islands, the Channel Islands and the Isle of Man. There’s no surcharge for delivery to outlying areas.
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Delivery and handling charges are based on your subtotal order amount, calculated after applicable discounts. Rates are calculated as follows:
Subtotal Amount
Delivery Charge
£44.00 and over
FREE via standard delivery
5-7 working days
£3.95 via express delivery
2-3 working days
Under £44.00
£3.95 via standard delivery
5-7 working days
We deliver to any destination within the United Kingdom, including Northern Ireland, the Scottish Highlands and Islands, the Channel Islands and the Isle of Man. There’s no surcharge for delivery to outlying areas.